Cookie Policy

Cookies are a tool used by web servers to store and retrieve information about their visitors, allowing us to identify you during your online visit to our website. It is a unique identifier, in the form of a text file, which some servers send to the user's device, thus allowing us to improve both the quality and the security of the website. You should bear in mind that cookies cannot damage your computer and, moreover, the fact that they are activated helps us to identify and resolve errors. They have an expiry date, which can range from the time the session lasts, to a specified future date, after which they cease to be operational.

Analytical cookies: these are used for periodic maintenance purposes, guaranteeing the best possible service to the user and collecting statistical data on the activity.

Necessary cookies: those that facilitate correct navigation, allowing payment for goods or services requested by the user, or cookies that serve to ensure that the content of the website is loaded correctly.

Third-party cookies: these are used by social networks or external content complements. They enable the user to provide information from our website on other pages.

Below, we detail the information on the cookies described above and used on this website:

Necessary cookies: ci_session,ccs_cookies_ok,prereg_user,prereg_user_1,prereg_user_2. These cookies are strictly necessary. Their function is to identify the user who has logged on to our website and to provide a high level of service availability for the site.

Analytical cookies: _utmz, _utmb, _utma, _utmc,_ccs_vps,_ccs_lvpq,clicks,APISID,HSID,NID,PREF,SID,SS,__utma. These are Google Analytics or own cookies that generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when the user first and last visited the site, the origin of the user and Keywords.

Third-party cookies: __stgmap,__stid,__unam,__uset. These are cookies whose use is restricted to the links provided to third party services that the user may find useful. They allow a more user-friendly service and content sharing via other websites and email.

- Zopim Cookies

- Zopim allows us to communicate to give support and solve doubts directly to customers and web users. We have detected the "__cfduid" cookie to identify the Zopim user internally and know their preferences. Regarding the use of the internal module of Zopim. It is possible that "__zprivacy" and "__zlcid" are also created.

- According to the privacy policy of Zopim(link is external):

- "Live Chat Cookies"

- In compliance with the EU Cookie / Privacy Law, we have revised our privacy policy to list and describe the cookies that our live chat widget sets:

- zlcid Stores the Zopim Live Chat ID used to identify the device across visits, and also across a single chat session.

- zprivacy Stores the user's preference to disable Live Chat, and cease using cookies. This is stored across visits.

- These cookies make it easier for us to support our users and customers by identifying users and knowing which chats we have previously conducted.

You are free to decide whether or not to install the cookies used on this website on your hard drive. In this sense, you can configure your own browser to accept or reject all cookies or to receive a warning on screen of the receipt of each cookie and decide at that time whether or not to implant them on your device. We will then inform you how to accept or reject the cookies through your default browser:

For Internet Explorer

1- Click on the Tools button and then on Internet Options.

2- Click the Privacy tab and then Sites.

3- In the Web site address box, type the full address (URL) of the Web site whose privacy settings you want to customize.

4- Then click Block or Allow.

5- Repeat steps 3 and 4 for each website you wish to unblock or allow. When you have finished, click OK twice.

For Safari

1.- Access the "Safari" menu

2.-Go to the "Preferences" section.

3- Click on the Security tab and you will be able to adjust the Cookies.

For Chrome

1- Click on the Chrome menu 2- Select Settings

3- Click on Show advanced options.

4- In the "Privacy" section, click the Content Settings button.

5- In the "Cookies" section, you can configure the options listed below:

- Delete Cookies

- Blocking Cookies by Default

- Allow Cookies by Default

- Include exceptions for cookies from specific domains or websites.

For Firefox

1- Click on the Tools button and then on Options.

2- Click on the Privacy tab.

3- In the History section, select "Use custom history settings".

4- Check the box to accept cookies and click Exceptions to select the websites you (always or never) authorise to install cookies on your device.

For Opera

1- Options > Advanced > Cookies

2- The cookie options control how Opera handles them. The default mode is to accept all cookies.

- Accept all (default)

- Accept cookies only from the site visited (third party cookies are rejected for domains outside the one being visited

- Never accept cookies (all cookies are rejected)

Important: To learn more about how to activate "private mode", please read the help section of your browser carefully. If your browser is in "private mode" your navigation on our site may not be optimal and some utilities may not work effectively.